Contact the centre
For questions about your admission or your account. Questions about your procedure itself are best put to your surgeon's rooms.
- Address
- Ground Floor, 121 Carlton Gore Road, Newmarket, Auckland 1023
- Phone
- (09) 477 0058
- Awaiting a working address
- Arrival time
- You are given an arrival time when your procedure is booked. The centre confirms it on the phone call the day before your surgery.
Getting here and parking
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On-site parking
Patient parking is available on site, and the main carpark entrance is off Carlton Gore Road. Green bays on the map are the patient bays, and four mobility bays are marked with a wheelchair symbol.
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Front and back entry
The clinic has a front entry and a back entry, and it is on the ground floor. The building is signposted OMS & ADSC Clinic.
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If you are running late
Plan to arrive early. If you are held up on the way, phone the centre on (09) 477 0058.
Getting home
Arrange for someone to take you home after your surgery. Public transport and a taxi are not safe after a general anaesthetic.
Who to contact about what
- The centre
- Phone (09) 477 0058 for your admission, your arrival time, fasting instructions, what to bring, and anything on the day itself.
- Your surgeon's rooms
- The procedure itself, your treatment plan, how long you may need to stay afterwards, and your follow-up appointment. If your specialist gives you different instructions, follow theirs.
- Fees and insurance
- A Patient Experience Care Coordinator schedules your procedure, gives you a detailed estimate of fees, explains payment options, and helps with insurance pre-approval where it is required.
Bringing someone with you
One support person is advised. An adult needs to take you home after your surgery, and we recommend they stay with you for at least 24 hours.
The centre has no facilities for young children, so please avoid bringing them if you can. If you are bringing a child in for their own surgery, their favourite toy or blanket is welcome.